Outbound provides a comprehensive suite of support services to reduce downtime for clients with fast, seamless technical support. Our services encompass a 24/7/365 technical support team and field-based hardware maintenance technicians.
We are all passionate about solving problems and have the experience and expertise across all major vendors, products and technologies to provide efficient problem resolutions.
Our Maintenance Services – including 24/7 support onsite for a multitude of hardware and software platforms with guaranteed response times down to even 2 or 4hrs.
Our Managed Services – through a three-tier suite comprising Lite, Essentials and Premium, customers can choose the level of service which fits their requirements
We also provide professional packages and services:
1. Full or part time Service Desk, available 24×7 if required
2. Outsourced or co-sourced IT Team
3. Network management and monitoring
4. Azure or AWS Infrastructure Teams
5. Database management
6. Onsite and desktop side support and mangement
Professional Services – project-based system design, build and installation, whether cloud; hybrid; or on-premises